Learn more about analytics and research best practices, as well as real world examples and solutions for nonprofits.

Optimizing the Demise (Part 2)

Yesterday we posted the first of our five part series on Optimizing the Demise, if you missed it, click here to read. Today we offer you the second practical idea for how to optimize the decline in your direct mail fundraising program:

Stop direct mail testing – at least in acquisition. Look, even if you test something that doubles response (which is rarer than a supermodel on a Metro bus), lifting response rates from a 0.44% to a 0.88% isn’t going to save your organization. Better to redirect the budget and ideas set aside for testing to try new things that might have a longer payoff.

This idea won’t change the course of the direct mail trend. But it will buy you some time while we are all figuring out the next big thing.

Top 5 Mistakes: #5 CRM Expectations

by Bill Jacobs | Apr 18, 2024

I have been analyzing the fundraising business for nearly three decades and over the years I keep seeing nonprofit organizations making the same mistakes. These errors hold organizations back. If you are new to fundraising, please commit yourself to avoiding these...

One More Gift from Sustainers

by Bill Jacobs | Mar 1, 2024

I think we’d all agree that sustainers are great. Having a group of donors that have committed to giving every month is like money in the bank. And, not surprisingly, a lot of organizations are careful to limit additional appeals to this group so not to alienate any...

Early Returns

by Bill Jacobs | Feb 21, 2024

We are knee-deep in analyzing last fall’s results. While there is of course some variation in results by organization, the general narrative is that last fall wasn’t great . . . but it wasn’t awful either. It was just OK. What we are seeing is that overall revenue was...