by Bill Jacobs | May 17, 2016 | Analyst, Direct Mail, Online Fundraising
Google the term “dual channel donors” and you will get a plethora of websites stating the virtues of cultivating donors via multiple channels. Some of this information is all myth. We’ve recently done several analyses on dual channel donors, and here’s what we found:...
by Bill Jacobs | Jan 12, 2016 | Big Data, CRM
As we kick off 2016, I have a question for you. Let me set the context. In the past decade, we’ve witnessed many of our clients migrate from micro-computer based fundraising databases to CRM (Constituent Relationship Management) cloud-based databases. And for 10-years...
by Bill Jacobs | Dec 21, 2015 | Direct Mail, Donor Acquisition, Donor Retention
I’ll be darned. Direct mail acquisition seems to be making a comeback. OK, perhaps not to the degree of a Star Wars $250MM opening weekend comeback. But as I am reviewing recent acquisition (and reactivation of deeply lapsed donors) results, I was pleasantly surprised...
by Bill Jacobs | Dec 14, 2015 | Direct Mail, Donor Retention
Any of us who have studied donor behavior can tell you that your best prospect for a sustainer or monthly pledge donor is someone who has been on your file for several years and has averaged 3 or more gifts a year. And the best recruitment should be done in January....
by Bill Jacobs | Nov 4, 2015 | Donor Retention, Non-profit, Non-profit marketing
This blog is a little different. Sometimes, even among us, we don’t agree on things. Here’s one example. Bill: If you ask 10 people to define marketing in the nonprofit space, chances are, you will get 10 different answers. Here’s the one answer I like, paraphrased...