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The Diminishing Returns of Complexity

We have been chatting about how the technological movement known as “big data” is at its tipping point and it seems that nothing is going to stop it. But I have noticed something. Big data leads to complexity. Expensive complexity. And it’s not just the technological...

The Beauty of Small Data

Is CRM the nonprofit solution? Everyone is talking about nonprofit organizations needing to buy CRM systems so they can be just like the Obama campaign and mine BIG data to make huge breakthroughs. But I am not so sure. I hesitate to sound like the great Jeff Brooks’...

Millennials and Agency Training

The May 20th edition of Time Magazine ran a very interesting article on the Millennial Generation. In summary, they think different. And though they rate high on the narcissism scales, they are quite clever and overall nicer than us Boomers.  I’ve worked at or...

Charity For All

I recently finished Ken Stern’s critique of the nonprofit sector: With Charity for All. Even for me, who has worked in the nonprofit sector for 20-years, I came away from this book shaking my head. It makes me think that working for casinos and tobacco companies...