Empathy is the New Black

This is the third in a series of blogs on 2018 trends. You can read about the first trend here and the second here. The fourth trend for 2018 stated in the Forbes article is: We are in an era of purposeful business driven by collaboration, inclusion, and the notion of...

Everyone is a Customer

This is a second in a series of blogs on 2018 trends. You can read about the first trend here. The second trend identified by Forbes is: In the age of experience, EVERYONE is a customer. What this simply means is that in the world of social media, there is no...

Five Marketing Trends for 2018

Recently, Forbes published an article called “Top 5 Trends for Marketers and Entrepreneurs In 2018.” I find these trends to be very encouraging for nonprofits. The market is moving towards nonprofits, and – for a change – the nonprofit industry is well-positioned to...

Gratefulness

Thanksgiving is by far my favorite holiday. Perhaps it’s because it’s the least commercialized holiday. It’s really a throwback day. It’s countercultural now. Sitting around with those you love (OK, and Uncle Dick too) and taking the whole day just to be together....

Change Your Name, Watch Revenue Drop

We recently did a Strategic Growth Analysis on a new client’s donor database. It looked awful. The organization was rolling along and then one year, all of their metrics plummeted. At first, we thought there must be a data issue. But when we talked with them, they...