Online Integration or Online Disruption?

Nearly every consultant in the nonprofit space (me included) has been advocating the concept of online integration. That is, aligning your fundraising messaging online and offline. After a decade of the integrated approach, the Blackbaud benchmark for percent of...

The Diminishing Returns of Complexity

We have been chatting about how the technological movement known as “big data” is at its tipping point and it seems that nothing is going to stop it. But I have noticed something. Big data leads to complexity. Expensive complexity. And it’s not just the technological...